Customer retention management is the process of managing the customer experience and customer satisfaction efforts within your organization.
Customer retention refers to the activities and actions companies and organizations take to reduce the number of customer defections. The goal of customer retention programs is to help companies retain as many customers as possible, often through customer loyalty and brand loyalty initiatives. It is important to remember that customer retention begins with the first contact a customer has with a company and continues throughout the entire lifetime of the relationship.
Here we can update private or personal information of a person's business, or entity can use to reach the individual.
A lead usually is the contact information of a customer who is interested in a specific products or service.
Sales are activities related to selling or the number of goods or services sold in a given time period.
Here we can find an estimate, which is a value that is usable for some purpose even if input data may be incomplete, or unstable.
Here we can update private or personal information of our client, or entity can use to reach the individual.
Document issued by a seller to the buyer that indicates the costs of the products or services provider by the seller.
A project is a series of tasks that need to be completed in order to reach a specific outcome.
A payment is the trade of value from one party to another for goods, or services, or to fulfill a legal obligation.
Here we can update expenditure i.e an outflow of money to another person or group to pay for an item or service.
This is used for customer to must pay a recurring price at regular intervals for access to a product or service.